Q: Are you taking new patients?
A: New patients are always welcome. Contact us today to make a new patient appointment and discover a whole new way to experience dentistry! We are proud of the services we provide and appreciate your referrals of family and friends.
Q: Is it going to hurt?
A: Dentistry has come a long way over the years and both dental and hygiene visits are now even more comfortable than ever.
Q: What can I expect at my first visit?
A: At your first visit you will be welcomed by a member of our Client Care Staff who will offer you a beverage while you take a moment to fill out a medical questionnaire. Once you have completed your questionnaire, our Treatment Coordinator will escort you to a private meeting room to take your personal information for our files. This is also your opportunity to ask questions, express concerns and learn about the many dental services provided at Image Dental Studio.
You will then have a full examination by one of our dentists in order to assess your needs. It is our goal to provide all of our patients with the very best care in a comfortable and casual setting. We are always enhancing our services and welcome suggestions and comments from our clients. We look forward to meeting you and your family at your first visit.
Q: How can I reach you in case of emergency?
A: We are concerned about your oral health 24/7. Our dentists carry a pager and may be reached after hours using the phone number provided to you by our treatment staff. We strive to ensure we are available should you have an emergency. In the event that you do not reach a dentist, emergency numbers are provided on our answering service.
Q: How often should I have my teeth cleaned?
A: We recommend that you have your teeth cleaned by a dental hygienist at least every six months and every three to four months should you have periodontal disease. Our hygienists are experienced professionals who can recommend the treatment that is best for you.
Q: Where can I park?
A: For your convenience, parking is available to the back of our office. However, should the parking lot be full when you arrive for your appointment, we recommend parking on the street between the hours of 9 a.m. and 4 p.m.
Q: If I have to have freezing, will it hurt and how long will it last?
A: Freezing is no longer a painful procedure. We first apply a topical gel that numbs the gums even before we give freezing to make the experience much more comfortable. Freezing generally lasts between 2 and 5 hours depending on the procedure.
Q: If my insurance isn’t willing to pay, does that mean the treatment isn’t necessary?
A: Our job is to recommend the best treatment for you. Insurance policies vary depending on the package your employer purchased. Insurance policies have general allowances for a great number of employees and do not look at the specific needs of the individual. Denial of coverage does not in anyway reflect the necessity of the treatment, but rather the contract’s limitations on eligible procedures.
Q: Can I still have treatment if I am pregnant?
A: Pregnant women tend to experience swollen and tender gums during pregnancy. This is due to the excess of hormones in the body, so extra attention should be paid to the teeth and gums during this time. We do not recommend x-rays unless absolutely necessary or bleaching your teeth while pregnant. However, the majority of procedures are safe for expecting mothers. It is often recommended that elective procedures be done after the first trimester. Massage mats, gel eye packs, pillows and blankets are available for your added comfort.
Q: What do you have available for anxiety?
A: Many people suffer from anxiety so you are not alone. We offer nitrous oxide for those patients who feel they can benefit from a relaxant during their appointment. The nitrous oxide (laughing gas) does not have a lingering effect so you can drive home right after your appointment. Patients who wish to have nitrous oxide are asked to refrain from eating 2 hours prior to their appointment to avoid upset stomach.
Q: What type of dental floss should I use?
A: There are many dental floss products on the market, but we like to recommend Glide floss as it never shreds and is easy to use. Ask us for a free sample at your next visit!
Q: My son wants to pierce his tongue. Should I be concerned?
A: There are many risks associated with tongue piercing including nerve damage, swelling, infection, bad breath, cracked and broken teeth, gum recession, and impaired speech to name only a few. We strongly recommend that anyone wanting to have their tongue pierced speak to a dental professional and become fully informed before making any decisions.
Q: Does my home water filter remove fluoride from the water?
A: Water filters do not remove fluoride.
Q: Does bottled water contain fluoride?
A: Bottled water does not contain fluoride. Most toothpaste will supply an adequate amount of fluoride.
Q: How often should I brush?
A: We recommend that you brush your teeth at least twice daily, morning and night.
Q: Do whitening toothpastes really work?
A: Whitening toothpastes help to remove plaque and stain, but will not whiten the teeth significantly. There are several whitening products on the market that are much more effective.
Q: Do the whitening products you can buy in the drugstore work?
A: In some cases, yes. Please ask your dentist which whitening product is right for you. There are many factors, which could affect the success of the whitening process.
Q: Are electric toothbrushes better than manual brushes?
A: In most cases, electric brushes are more effective in removing plaque and bacteria. Ask your dentist which one is right for you.